865-446-4418
Country Home Decor
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Store Policies

Placing an Order
You can place your order online through our secure checkout. Simply click on the “Add to Cart” button to add an item to your order. When you have finished shopping, click the “Check Out” button and follow the instructions. If you experience any difficulties, please contact us at (865) 774-1851.

Only one promo/coupon code may be used per order.

Payments Accepted
Visa, MasterCard, Discover, Personal Checks & Money Orders

Sales Tax
Tennessee Residents will be charged 9.75% sales tax.

Shipping
All orders will be shipping within 5 business days, unless an item is not in stock. Other items in your order will go out, but you will be notified of any item that is out of stock. Credit cards will not be charged until your order is shipped. If paying by check, your order will not ship, until the check has cleared. All merchandise will be shipped within the United States via USPS or UPS.

Shipping Chart Costs

Up to $40.00=$7.99 shipping
$40.01-$70.00=$9.99 shipping
$70.01-$100.00=$12.99 shipping
$100.01+=Free Shipping

**Please Note: The above shipping costs apply to shipments within the 48 contiguous U.S. states. Shipments to Alaska, Hawaii, Canada,will incur an additional $20.00 charge, due to higher shipping costs and special handling requirements.

**ATTENTION CANADIAN CUSTOMERS**
Aside from our standard $20.00 handling fee for shipments outside of the U.S., additional funds may be required to ship heavy and/or bulky items to Canada. Our Customer Service Representative will contact you regarding extra shipping charges before completing shipment.

Returns
If you are not satisfied with your purchase, you are welcome to return it within 7 business days of receipt of your item. Return shipping costs are the responsibility of the customer, and original shipping charges will not be refunded. All products returned must be in their original packaging. We use extreme care in packaging our products for shipping. If for some reason your item is received damaged, please contact us immediately.

If you are returning merchandise that qualified for Free Shipping, we credit your account for the items you are returning minus our shipping charges. If you would like to inquire about the amount of the shipping charges, you can either look on the shipping label on the outside of the box, or you can contact us at (865) 774-1851.